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Refund Policy

Last Updated: December 7, 2025

1. General Policy

At Brixon Tech, we strive to deliver high-quality services. Our refund policy is designed to be fair to both our clients and our team.

2. Eligibility for Refunds

Refunds may be considered in the following circumstances:

  • Project cancellation within 48 hours of initial payment
  • Failure to deliver agreed-upon services
  • Significant deviation from project scope without client approval

3. Non-Refundable Items

The following are not eligible for refunds:

  • Completed work and delivered projects
  • Custom design work that has been approved
  • Third-party services or licenses purchased on your behalf
  • Projects in progress beyond 50% completion

4. Refund Process

To request a refund:

  • Contact us at brixontech@gmail.com with your project details
  • Provide a clear explanation of the reason for the refund request
  • Allow 5-7 business days for review
  • Approved refunds will be processed within 10-14 business days

5. Partial Refunds

In some cases, partial refunds may be offered based on:

  • Percentage of work completed
  • Resources already allocated
  • Time invested in the project

6. Dispute Resolution

If you disagree with our refund decision, we encourage open communication to reach a mutually acceptable solution.

7. Contact Us

For refund inquiries, please contact:

Email: brixontech@gmail.com

Phone: +91 7387883221